Contact us page misbehaving

[sjprobert]

Emails fail to come through from website when customer makes an enquiry on the 'contact us' page. An auto response is sent to the customer but the emails don't come through to me? This situation is causing problems from irate customers who think we are ignoring their emails. I've contacted the hosting company Namesco and their reply was:-

Hi,
If the customer is receiving their copy then the server is working fine - there must be an issue in the script causing you not to receive your copy. I suggest you check out your script and see if you can locate the source of the problem.
Kind Regards,
Andy Warburton
Support Team
Namesco Limited

Any help to resolve this situatin would be greatly appreciated.

Thanks
Steve

[Duncan Rounding]

1. Try changing your email address for your site contact, upload and check again.
2. Can you create an email address on your domain such as xxx@celticove.xxx
instead of the BT one.
3. Perhaps BT is blocking your site emails.

[sjprobert]

Thanks for your suggestion Duncan, I'll give it a try and let you know the outcome.

Steve