text insertion advice

[george]

I add carriage costs manually after downloading orders. Also process payments manually.

A minority of customers, and I mean a minority, have passed comment about `I didnt know there was a carriage charge`. Any thoughts on the best place (and how to) to insert some text to explain this during the checkout process, text wording also appreciated.

This is fully covered in our `Terms & Conditions' page but still a little pointer is required.

Thanks,

George.

[Ben]

Hi George

You could do something like ...

- Open Act_Order02.html
- Change NETQUOTEVAR:THEORDERDETAILS
<p><p> to NETQUOTEVAR:THEORDERDETAILS
<p><div align="right">A small handling charge will be added to your order. Please see our terms and conditions for details.</div><p> Ben

[george]

Thanks Ben, another worthwhile addition to the standard text.

G.