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View Full Version : Problems with shopping cart totals box

Alex Mann
13-Oct-2003, 03:41 PM
I have a site built using the template/theme Slimline, which has a box on the right hand side under the navigation which contains the order lines: and Shopping cart total in.

But the box doesn't appear to work anywhere outside of the shopping cart, i.e. the catalog pages etc. It just displays 0 lines 0 price.

But if you go to the shopping cart it works fine.

I haven't made any changes to the code etc, so I'm not sure why its not working.

Any ideas?
cdicken
15-Oct-2003, 08:29 AM
Within the <head> section of your pages, you will see lines similar to this...

<SCRIPT LANGUAGE="JavaScript" SRC="actiniccore.js" TYPE="text/javascript"></SCRIPT>
<SCRIPT LANGUAGE="JavaScript" SRC="actinicextras.js" TYPE="text/javascript"></SCRIPT>

These lines should just contain the filenames for actiniccore.js and actinicextras.js without any file path information. Actinic will look for these files within the 'base href' folder - shown with the following line in the <head> section of your pages...

<Actinic:BASEHREF VALUE="http://your.url/acatalog/"/>

So, firstly, are these lines present and correct?

Secondly, are you using the same overall layout template for your store pages as your checkout pages? Check in 'Design | Options | Sections'.

Thirdly, could you post a URL for us to look at and also Export your network settings (from 'Advanced | Network Setup') and post them up here (naturally blanking out any passwords).
Alex Mann
15-Oct-2003, 08:57 AM
The only changes I made to those were on the index.html and privacy.html pages which I bit from scratch and then moved code into them from the catalog for the search etc.

Because these files are stored in the root directory I changed them to:

<SCRIPT LANGUAGE="JavaScript" SRC="acatalog/actiniccore.js" TYPE="text/javascript"></SCRIPT>
<SCRIPT LANGUAGE="JavaScript" SRC="acatalog/actinicextras.js" TYPE="text/javascript"></SCRIPT>

But I haven't made any changes to the code in the catalog area, and the problem exists everywhere in the catalog except for the shopping cart section.

I have now got the overall layout template for the store pages the same as the checkout pages, but still the same problem.

URL for the site is http://www.feeling.intothenet.co.uk

Network Settings: http://www.feeling.intothenet.co.uk/networksettings.jpg
cdicken
16-Oct-2003, 04:10 PM
I don't get this problem at all. My guess is that you have a dodgy session which has incorrectly stored the address of your shop.

Try removing all cookies from your PC (or just the ones with 'ACTINIC_CART' in them) and then try shopping again.