Customer Login problem

[rayr]

Trying to activate customer login.
On pressing login I get a Page406 error
Script is trying to go here:-
http://www.uksafetyfootwear.com/cgi-bin/ss000009.pl?SECTIONID=../index.html&TARGET=BROCHURE

If I manually modify this to
http://www.uksafetyfootwear.com/cgi-bin/ss000009.pl?SECTIONID=index.html&TARGET=BROCHURE

Login page appears and work ok.

How can I change Actinic to remove ../ which is not needed.
All other upload settings are fine so I am reluctant to tinker with them.
Anyone seen this before??

[TraceyG]

Hi,

Have you got this working or is the login link still manually edited?

[rayr]

Discussed with Actinic support, snapshot supplied to investigate causes.
I have created html menu using correct link so my client can use the login for a customer.

Still a puzzle?
Could it be related to paths and the need for a public_html as the root folder ???
ie from network setup settings
Path to cgi-bin = /public_html/cgi-bin/
Path from cgi-bin to acatalog etc etc =/public_html/acatalog/

On the other hand search and other scripts work with these settings.
Dazed and confused.

[TraceyG]

Discussed with Actinic support, snapshot supplied to investigate causes.
Great, hopefully they can sort it out for you.

Could it be related to paths and the need for a public_html as the root folder ???
ie from network setup settings
Path to cgi-bin = /public_html/cgi-bin/
Path from cgi-bin to acatalog etc etc =/public_html/acatalog/

If the 'Path to cgi-bin' is '/public_html/cgi-bin/' then the 'Path from cgi-bin to acatalog directory' under the 'Server Details' is usually '../acatalog/' and the same field under the 'FTP Details' is left blank. You could try these settings and test them before uploading to see if that helps (maybe upload in test mode first so you don't affect the live site).