Credit Notes

[jxm28788]

Does actinic support the concept of credit notes?

If I give a customer a credit note, for whatever reason, how do I handle that in Actinic?

What I want is a way to automatically deduct a customers credit from their next order, so that there credit card is charged for the order minus the credit note - is that possible?

[Ben]

There is no automatic setting in Actinic to transfer the credited amount to the next order. You can write it off against an order by clicking New Entry in Progress and Payments | View Payments and entering a negative amount, but the accounting implications will have to be handled outside of Actinic.