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View Full Version : Problem with restricted overseas shipping limits


TraceyHand
12-Oct-2008, 09:04 PM
I charge 'per item' shipping and my overseas rates are limited to 4 items or less.

Site is www.budget-bumps.co.uk

This works in that it won't let you add more than 4 items to the cart.
However, if you 'view cart' it WILL let you increase the quantity of an orderline to more that 4 and it just eliminates the shipping from the order altogether, allowing the customer to checkout with as many items as they want and be charged ZERO shipping!

I've attached a screenshot of the shipping setup which works...to begin with..but has a big gaping hole in it!

Have I done something wrong here?

[editted to add] Using V8.5.3 here

Duncan Rounding
12-Oct-2008, 10:20 PM
I seem to remember some other posts about being able to change the cart quantities above the max order quantity for shipping.

Can't remember the outcome though.

* fat lot of help hey! *

TraceyHand
12-Oct-2008, 10:22 PM
LOL

I did search the forum for quite a while, using a variety of search terms, hoping to have come across it before but I haven't found anything.
I'll keep looking then, if you think it's been discussed before. Thanks

It's a bit frustrating and I'm hoping that my customers don't notice by accident (or from this thread LOL!)

TraceyG
13-Oct-2008, 09:19 AM
Hi Tracey,

It looks like it's to do with 'Request Location Information Early' again :(. I'll see if we can get a fix for that one too.

TraceyHand
13-Oct-2008, 09:22 AM
LOL
Ok, thanks, Tracey

This 'Request Location Information Early' causes so many problems but it's a HUGELY valuable way of displaying the shipping RIGHT at the beginning, where it needs to be.

Fingers crossed that it's fixable (needs fixing on both sites but, fortunately, Jesters doesn't tend to get orders for more than one of an item so it's rarely an issue)
Cheers

TraceyG
16-Oct-2008, 02:15 PM
OK, the workaround for this one is:

- browse to your site folder and locate 'CartManager.pl'
- edit this file in a text editor such as notepad
- search for 'Construct Error Message'
- you should see...

#
# Construct error message
#

- immediately before the above insert...

if ($$::g_pSetupBlob{'TAX_AND_SHIP_EARLY'})
{
$sMessage = ActinicOrder::ValidatePreliminaryInfo($::TRUE);
if (length $sMessage > 0)
{
$sErrorMessage .= "<BR>" . $sMessage;
}
}

- save and exit the file
- update the site

Same for v8 and v9.

TraceyHand
16-Oct-2008, 02:48 PM
thanks, Tracey.
I'll give that a go when I'm back on the computer.
Cheers

TraceyHand
20-Oct-2008, 10:17 AM
Just got around to doing this, finally!
Thanks, Tracey. Works fine and gives me peace of mind now :)