Major problems - server error - help please

[billturner]

Hi,

I am having major problems. I have tried to download recent orders, but got an error:

Actinic received a server error from the web server. The CGI scripts are not executing properly on the server. Run Web | Configure Web Site Details... to review your web site configuration.

I then tried Configure website details and it failed on the website address, stating:
The wizard received an error while verifying the web server. Error sending request.

When i type my browser address the site appears fine. I'm at a loss. I havent made any ammends and it worked fine a few hours ago.

Any suggestions, as i cant seem to function.

Thanks

Bill

[Duncan Rounding]

This sounds like your host has made some change to the server.
Run the network test rather than the wizard and report back errors.

It's most likely folder permissions - so check those first.

[billturner]

Hi,

On running the network test, everything seems fine except for the CGI bit, which shows:

The test script failed to execute on the web server. The error could be caused by several things. Check the path to the Perl shell, the CGI script extension, the path to CGI-BIN, and the CGI-BIN URL. This error could also occur if your web site is out of disk space or your web server is not configured to accept POSTs to CGI scripts.

I have played around with the paths etc as i havent changed any of these.

[pinbrook]

and what are the permissions on the cgi-bin? if they are not 755 and you can change them to 755 do this and try again, otherwise you need to go to your host, as they have probably changed something.

if you come back here again you will need to tell who your host is and what package you have bought from them

[billturner]

Thanks Jo,

I'll give that a go.

[billturner]

Contacted the host and was moved to a newer server. Its working now.
Thanks for all your help.

Out of curiousity, i did change the chmod to 755 prior to contacting them. Should i revert back to 750 or stick with 755?

Thanks

[Duncan Rounding]

Leave it as it is.

[billturner]

thank you duncan