Can you check my site? [Archive]

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paulbeckett

22-Feb-2009, 05:50 PM

Hi all

Can you do me a favour? Could you test a few pages on www.kjbeckett.com and add a couple of products to the cart?

Since I deleted Boldchat code yesterday (see seperate v7 post), sales have dropped. Could be a coincidence but we are a bit concerned I may have made an error!

We have checked from multiple browsers and multiple locations and all seems fine but we really concerned something maybe up.

If you have a moment to browse a few pages and add some products to cart (maybe do a test order) I would really apprecaite it!!!!

Kind regards

Paul

RuralWeb

22-Feb-2009, 05:56 PM

It seems to be refreshing itself for some reason. I'm on my iPhone so cannot see much else but it looks like something is wrong. Revert to ok snapshot and see if it fixes it

grantglendinnin

22-Feb-2009, 06:03 PM

Home page seems to continually refresh. Gets to around 90% fully loaded then the page reloads. Product page and shopping cart pages seem OK though. (Using Windows XP Pro+Firefox v3)

As Malcolm said, reverting to your backup before you removed BoldChat should temporarily fix this (though it'll obviously put bold chat back online) - let's hope you made a backup before diving in to remove the bold chat feature

leehack

22-Feb-2009, 06:06 PM

Strange, I expect you only removed part of boldchat and probably have some code left just before the </body> tag. Boldchat will not have been causing this many problems to your site though, so get it reverted IMO.

paulbeckett

22-Feb-2009, 06:21 PM

Thanks!

Strange the site is working fine from two different locations where I am.

I have also just tried it from my iPhone and can't replicate the issue.

I will revert back now.

Is it just the homepage that everyone is having problems with?

Paul

NormanRouxel

22-Feb-2009, 06:22 PM

I see a second spurious <body> tag. It's:<body><table width="137" border="0" cellpadding="0"><tr><td><img src="http://www.kjbeckett.com/acatalog/currencyconversion.jpg" alt="KJ Beckett ship worldwide using a fast, safe and reliable service! Choose a from a wide range of currencies." height="63" width="160" usemap="#currencyconversion563076" border="0" lowsrc="file:///G:/KJ%20Beckett%20Main%20Business%20Folder/IT/_Site%201%20(www.kjbeckett.com)/Site%20Images%20Buttons%20Logos/Info%20Images%20(Left%20Right%20Nav)/infoimages%20jan%202006/currencyconversionls.gif">
And also note that refrence to something on your G: drive.

There's also a spurious </body> too.

paulbeckett

22-Feb-2009, 06:25 PM

Hi Norman

Thanks. Which page is this on?

Paul

NormanRouxel

22-Feb-2009, 06:32 PM

Also your proper <body tag contains code that will never run. I see

<BODY BACKGROUND="acatalog/background1.gif" OnLoad="PreloadImages('acatalog/buthome_on.gif','acatalog/butaboutus_on.gif','acatalog/butdelivery_on.gif','acatalog/butreturnspolicy_on.gif','acatalog/butwebsecurity_on.gif','acatalog/butprivacy_on.gif','acatalog/butFAQ_on.gif','acatalog/topnav_butaffiliates_on.gif','acatalog/butcontact_on.gif','buthome_on.gif','','','butsearch_on.gif','butviewcart_on.gif','butcheckout_on.gif','butcontact_on.gif')" "javascript:get_display_items()" BGCOLOR="#ffffff" TEXT="#000000" LINK="#0000ff" VLINK="#0000ff" ALINK="#0000ff">
and the

"javascript:get_display_items()"

will never run as it's not part of the onload="..." and will be treated as an unknown taglet. You need something like

onload="<actinic:variable name="OnLoadScript" value="PreloadImages" />;get_display_items();" >

leehack

22-Feb-2009, 06:33 PM

**shivers at V7 code**

NormanRouxel

22-Feb-2009, 06:35 PM

Which page is this on?Every page, this probably in a Primary Template. Also there's a spurious </body> too.

paulbeckett

22-Feb-2009, 07:33 PM

Thanks all. I really appreciate you taking the time to assist me with this!

I am reverting back to the previous version of the files I changed. Not by snapshot but just replacing with backed-up files pre my change.

I have a feeling that the second spurious <body> and </body> tags are nothing to do with my change and will still be there once I revert back.

We upgrade in a month to v9 (with no hands-on development input from me) so I'm not sure if we will try to fix these issues or not.

I have a feeling this will be my last hands-on development activity because I won't go near the new v9 site to prevent the trail of desruction that comes with me touching code!

Paul

paulbeckett

23-Feb-2009, 06:17 AM

Hi all

The problem "should" be fixed! It seems ok from our systems but then again it did yesterday.

If you don't mind checking to see if this automatic refresh issue has gone I would apprecaite it!!!!!!

Many thanks

Paul

Duncan Rounding

23-Feb-2009, 07:17 AM

I can't see the refresh but I couldn't before mind so can't be sure if it's gone, but you do still have an extra <body> and </body> on the page. They appear to be around the table used for the currency conversion.

Act_CurrencyLinkBox.htm has the problem - see attached. Probably a remnant from testing the table initially.

RuralWeb

23-Feb-2009, 07:33 AM

Still there

paulbeckett

23-Feb-2009, 08:04 AM

Hi

I have reverted back to Act_Primary templates from before I amended them (e.g. deleted Boldchat).

The double <body> has probably been on the site for about 3 years :eek:

Mal, when you say still there - does that mean the page still has refresh issues or the the double <body> is still there?

Paul

grantglendinnin

23-Feb-2009, 08:38 AM

Doesn't seem to be refreshing for me anyway. Still takes a long time to fully load - most of which is the images. With regards to your other post about Bold Chat slowing your site down - I'd say optimising images for the www would produce a faster load time.

RuralWeb

23-Feb-2009, 10:10 AM

It's still refreshing for me

Interesting you mention images as there is a new jpg2 standard coming out soon which will have a huge effect on websites that use it.