Snapshot problem

[magicalwonders]

Hello folks,

I've just moved my acatalog over to a new host and it wasn't as easy as it should have been. I ended up having to do a fresh install of Actinic from CD and am now left with a couple of problems. An email issue which probably deserves a separate thread, and a problem with snapshot.

I am able to create a snapshot such as March_30_2009.acd, but when I go to import the same snapshot, the window shows March_27_2009.acd. When I click on browse, the latest snapshot is not in the list!

When I look in the directory manually, the file March_30_2009.acd is present -so not sure what has gone wrong. This occurs each time I create a snapshot no matter what I name the file. When trying to import, it is not being shown in the folder!

Anyone got any ideas on how to resolve this?

Myles

[Duncan Rounding]

Are you using Vista and v707?
Sounds like some UAC issue.

[magicalwonders]

No, I'm using XP Pro and Version 7.04 Feva

In theory nothing should have changed from a couple of days ago. Same hardware - same program version and same site 1.

I think I might do another fresh install and see at what point it breaks.

Very time consuming and very frustrating. BTW what does AUC stand for?

Myles

[Duncan Rounding]

UAC - User Access Control

Probably the biggest application headache of all time for Vista.

[magicalwonders]

Ah O.K. thanks. Another good reason for me not to get Vista. Not sure I can handle any more headaches right now! lol.

Myles

[magicalwonders]

It looks like I've solved the mystery of the snapshot problem.

Files were being backed up and exported to a folder called BACKUP inside the Actinic folder. But the import feature was looking inside a folder with the same name on a different partition!

Looks like I set this up a long time ago, and my memory is not what it was!

Now if I can sort my email problem, my life will be complete! lol.

Myles