Paypal and order acknowledgement mails

[billturner]

Hi,

When people pay by a card (via protx) we get an e-mail informing us of their order. This is handy when working away, so i can inform staff which orders to focus on. However with PayPal, though i do get an acknowledgement of payment received i dont get an e-mail saying what the order or consisted of.

Is there a fix for this?

Thanks

BT

[Duncan Rounding]

This is most likely due to people not returning to your site after paying at Paypal. Actinic doesn't know if the payment has been completed.

[billturner]

Oh i see. Is there any way i can force them to return to the site?

[pinbrook]

Have you searched on phrases such as "paypal callback" or "paypal return to site"?

[Duncan Rounding]

You can place messages on the page before they shoot off to Paypal - but you can't force them.

It may be wortwhile to use Logmein (free version) or GoToMyPC whilst you are away.