Order confirmation email and AOL

[Nick]

Hi

Has anyone come across a problem with shoppers who use AOL.

The order confirmation email sent from my client's V5 site to a shopper using AOL has the price fields missing.

Sounds odd, but it only happens when the confirmation email goes to an AOL address.

Is this a known problem?

Thanks in advance

Nick

[cbarling]

Yes, this is a known issue and is being investigated at the moment.

Chris
Actinic

[zmagyar]

As Chris mentioned this is a known issue and being investigated. Most likely the issue will be fixed in the next maintenance releases.
If you need a quick fix against this problem then you should edit ACTINIC.pm in your site directory. Find the lines


if ($sBoundary ne '')
{
my $sContentMultipart = "Content-Type: multipart/alternative; ";
$sContentMultipart .= "boundary=\"" . $sBoundary . "\"\r\n\r\n";

unless (print MYSOCKET $sContentMultipart)
{
$sLocalError = GetPhrase(-1, 18, 12, $!);
close MYSOCKET;
return($::FAILURE, $sLocalError, 0, 0);
}
}

in sub SendRichMail and insert the following lines just below

else
{
my $sContentType = "Content-Type: text/plain; charset=us-ascii\r\n";
$sContentType .= "Content-Transfer-Encoding: 7bit\r\n\r\n";
unless (print MYSOCKET $sContentType) # content-type
{
$sLocalError = GetPhrase(-1, 18, 12, $!); # Record internal error
close MYSOCKET;
return($::FAILURE, $sLocalError, 0, 0);
}
}

I hope this helps.

Regards,

Zoltan
Actinic