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View Full Version : The Oddest problem...HELP!


Modhvadia
19-Jul-2009, 09:47 AM
This is the oddest problem ive ever come across and i would appreciate any help what so ever because this has truely beaten me, what happens is when i am completeing a transaction i would scan all the products which would work as normal, then when i press the tender key (or pay) in the next screen (before i type in the amount of money given etc) automatically random prices get added like £8.51 etc theres no pattern to it that i can see and if i try and go to remove the value from the transaction you cant see it, it only appears after pressing pay/tender.

As i said before any help will be much appreciated as this has truely defeated me, and it's really making things harder at work.

Andy D
20-Jul-2009, 02:09 PM
Hello Jay

Please can you tell me:

• What version of Epos you are running?
• Does it do this for random products or is it always the same ones?
• Are you operating Epos on a network or is it a Solo version?
• Is your database and program revision on the same version, you can check this from the main menu after starting Epos?

Thanks

Andy