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feemish
07-Oct-2009, 01:45 PM
Hi,

business v7.06

I'm trying to export my store to a .csv file

I go to file:export choose the options and then press export..

The process starts then hangs while 'preparing export'

It goes no further... when I press cancel the message;

'the parameter is incorrect'

but no further details are shown.

How can I find out what is stopping the export?

Cheers!

Duncan Rounding
07-Oct-2009, 04:02 PM
Firstly if you haven't already compact the database then before exporting try clicking on the home icon in the content tree to give it focus.

feemish
08-Oct-2009, 03:23 PM
Hi Duncan,

Thanks for the reply.
I tried your suggestions, but unfortunately the same thing happened.
It hangs in the same place... after waiting, clicking cancel just gives the message;
'the parameter is incorrect'

Is there an error log associated with the export function?

How am I supposed to find out which parameter is 'incorrect'

Theres nothing wrong with the store... all is working OK.

Any clues anyone?