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Paddington Bear
12-Oct-2009, 08:49 PM
Hi there,

Earlier today, Actinic crashed just after a refresh.

Now, it won't refresh. It does 'Publish Current Page' and 'Publish to Web' but not 'Refresh Website'.
When I do, the first dialog comes up about not having an SSL, and then it locks. If I press ctrl-break, it frees up and I can continue work.

Task Manager shows no activity while it is locked.

Naturally, reinstall seemed the best idea, but v9.0.5 was available so I did the upgrade instead.

No luck - now running 9.0.5 but still have problem
Strange anomoly: Also cannot do 'help about', though haven't found any other problems yet.


Help!

Rich Brady
12-Oct-2009, 08:52 PM
Have you done te usual tricks?

Compact Database, Change Script ID, Purge & Refresh?

Mike Hughes
13-Oct-2009, 08:57 AM
Are you using SSL? have you checked the SSL settings?

Mike

Paddington Bear
13-Oct-2009, 10:49 AM
Hi there,

Thanks for the response. I was just about to start doing those checks you mentioned, when I realised what the problem was.

The second dialog box (the one that says 'Are you sure you want to refresh your website') was appearing OFF of the screen! I have a dual screen set-up and it clearly got confused. Once I reset the monitor settings, the dialog box appeared (in a different screen to the main one, I should point out) but then all was well.

That's a new one, anyway.

Thanks for your assistance.