PDA

View Full Version : V7 - "ask a question"

jxm28788
22-Oct-2009, 10:22 AM
Does any one know of any software that can be integrated onto a V7 site that allows customers to ask a question on the website? and have the question (and my answer) displayed on the page?

Just like the ebay 'ask a question' function...?
Duncan Rounding
26-Oct-2009, 02:14 PM
One of the live chat systems would allow this. We had a discussion a while back about different ones. Try a search on live chat.

Try this for starters:
http://community.actinic.com/showthread.php?t=41239
jxm28788
26-Oct-2009, 02:19 PM
ok, thanks - I'll take a look. Hopefully it will be a feature of the one I'm using already...
Duncan Rounding
26-Oct-2009, 04:18 PM
Sorry John but after re-reading your post again I don't think I answered your question correctly. Live chat won't leave any q&a on your web page.
jxm28788
26-Oct-2009, 04:24 PM
yeah, wondered why I couldn't find anything in that thread!

would be a useful feature though, someone must have thought of it somewhere...
Mike Hughes
26-Oct-2009, 04:35 PM
A lot of the product review services also include the 'Q+A' side of things. They're quite expensive though.

I don't know anything that does it at the moment, but I wouldn't be surprised to see this feature added in to some review software add-on for actinic soon.

Mike
Paul Bulpit
26-Oct-2009, 09:46 PM
How busy are you and the site?

Could they not email you the question through a link [Ask a Question: mailto:], then you put both the question and the answer, using !!<html>!! into a fragment below the product? That would only take a few minutes and would appear the next time that you upload the site.

eBay answers to questions only appear when the seller gets round to posting his answer (and he decides whether to display it - or not) - so that effectively, he CHOOSES whether to display the question and answer.

(You could even invent your own questions and satisfactory answers.....)
jxm28788
27-Oct-2009, 07:56 AM
unless I can find an automated way of doing it, that seems like the logical solution.