KB
21-Nov-2009, 01:50 PM
No-one can edit any products as they are getting a 'Locked by user' message and a padlock showing on each product.
Ensure that your users are logging on with the correct username and password. The username is case sensitive so if it is set up within Actinic as 'Peter', then this user may get this problem if he logs in as 'peter'.
Ensure that your users are logging on with the correct username and password. The username is case sensitive so if it is set up within Actinic as 'Peter', then this user may get this problem if he logs in as 'peter'.