Add to Basket problem with v 7.05

[magpie]

A General Script Error Occurred

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Error: The specified product (reference GM10KBOLEDUP) has just been removed from the catalog. Please return to the catalog and continue shopping. If you press the Refresh or Reload button on your browser, the removed products will no longer be visible in the catalog. We apologise for the inconvenience.
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Press the Browser back button and try again or contact the site owner

Am getting the above error on random products ( not all). Have compacted db and site refreshed but not cleared the problem - any ideas out there please.

[guccij]

There are lots on instances of this reported on the community. Here's one I just found:
http://community.actinic.com/showthread.php?t=2110

[magpie]

Thanks for that ... it refers to :-
Norton Firewall

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"Sorted all problems - Norton Firewall getting in the way - turned it off, refreshed site and everything now works fine".

.. Am using XP and Windows Firewall and always have done. Don't think this is the ansewr to this one - any other leads please ?

[Duncan Rounding]

Try this Google search string:
"has just been removed from the catalog" site:community.actinic.com
it will bring up a number of similar issues that may help.

[guccij]

http://community.actinic.com/archive/index.php/t-14087.html

http://community.actinic.com/archive/index.php/t-20987.html

http://community.actinic.com/archive/index.php/t-43941.html

[guccij]

lol Duncan - I've done his homework for him ;)

[magpie]

Thanks ... these threads are not exactly the same problem, but there are a lot of red x's temporarily deleting products - but there always has been. Problem is - really do not really want to purge the catalog db as we have lots of returning seasonal products which we un-delete to bring back in. Will have a tinker and see how it goes. PS - none of the found offending products have or are themselves duplicates ?

[guccij]

Why don't you then create a new product section, tick Hide on Website and Exclude from Google product search data feed, move your deleted products into this new section, undelete them and tick Hide on Website for each one?

(if this is possible in v7)

[magpie]

Thanks .... will have a look see.

[magpie]

After a long(ish day) - a manual clean out of the deleted red cross items, a catalog db purge and compacting the db we seem to be back up and running - thanks guys.