10.0.1 shopping cart redirect error

[Angi]

Hello,

Just upgraded 2 sites to 10.0.1 and for some reason I dont understand, when I add something to the basket and it takes me to the bounce page where I can quickly view the contents of my basket it then redirected me to what should be the extended info page only it puts a / on the end of the URL and then it throws a 404 error, is anyone else getting the same problem?

Thanks
Angi

[peblaco]

Yes it's been reported twice recently here (http://community.actinic.com/showthread.php?t=47108) / here (http://community.actinic.com/showthread.php?t=47168) and here (http://community.actinic.com/showthread.php?t=47174).

I think since there are 3 separate occurances now it sounds like it could be a bug and should be reported to Actinic.

[brucet]

Are you using any plugins?

[plantsforshade]

Hi Bruce

We are getting the same thing on the extended info pages. I can email a link over to our test site if you would like. I don't want to post it here.

Regards

Nigel

[brucet]

I can email a link over to our test site if you would like


Not much point TBH, this isn't my area of expertise. I agree with Louise, I think this needs to be reported to tech support. They will know what questions to ask, and can escalate the issue to a developer if required.

[Angi]

Thank you, I will give Actinic a ring.

[Angi]

Just got this back from the support team at Actinic

-------------------

The development team has come back to me with the following work around where you will need to change the layout /Standard Product Image/:



Replace



<actinic:block

if="%3cactinic%3avariable%20name%3d%22ExtendedInformationType%22%20%2f%3e%2

0%3d%3d%20%22Opens%20in%20the%20Same%20Window%22" >

<a href="<actinic:variable name="ExtendedInfoPageEncoded" />">

</actinic:block>



with



<actinic:block

if="%3cactinic%3avariable%20name%3d%22ExtendedInformationType%22%20%2f%3e%2

0%3d%3d%20%22Opens%20in%20the%20Same%20Window%22" >

<a href="<actinic:variable name="ExtendedInfoPageName" />">

</actinic:block>


-------------------------

Hope this helps someone else too :)

[Benjamin Dyer]

We have also raised it as a bug, it will be resolved in the next release.

Ben

[marknc]

The work around is a good temporary solution but having been bounced back to the Extended Info page, where does one go from there? The Back button just returns to the confirm add to cart page. There is a main menu there but the route is a little protracted. The ideal solution IMO, after confirming the add to cart, would be to go back to the section product list. Quite how this would be done I leave in the capable hands of you elite Actinic developers.

[brucet]

This is resolved in v10.0.2, which is available now.