Help - Checkout is broken on live store!

[jxm28788]

I can't get into the checkout of my store - I can see the basket fine, but if I try to go to the checkout it just says "Opening page os000001.pl at clarahost.clara.net (secure web site)" in the bottom left and leaves me with a blank screen. It's been sitting like that for ages...

This is in the address bar "http://www.lowcarbgoodies.co.uk/cgi-bin/ca000001.pl?ACTION=SSLBOUNCE&URL=https%3a%2f%2fclarahost%2eclara%2enet%2fwww%2elowcarbgoodies%2eco%2euk%2fcgi%2dbin%2fos000001%2epl%3fACTION%3dStart%2521&REFPAGE=http%3a%2f%2fwww%2elowcarbgoodies%2eco%2euk%2f&ACTINIC_REFERRER=%2f"

I have refreshed the screen, gone back tot he store and back in again but get the same result everytime.

Only change I made last night was to add a new delivery destination, and it was working after that.

Sooo...

1) Is this just me or is everyone blocked?

2) Whats the problem?

3) How do I fix it!

[Nadeem]

Hi there

I have successfully placed a order on your website: Order Ref: ACINIC10001921

Could not recreate the problem at all. I used the POST/FAX payment method.

Maybe at the time when your were testing your site, the server was being updated?

Kind Regards

[jxm28788]

hmm...it seems to work ok now. strange.

I thought updating wasn't supposed to impact the site in any way? My site is updated every 10 minutes using mole software...

[Nadeem]

Hi there

Sorry, i meant that that the hosting company, clara net might of been updating your servers.

Kind Regards