airmassmeters
13-Oct-2010, 12:39 AM
Hi All,
First post
I have a problem with basic paypal set up.
When customer fills out their address info after clicking on cart etc their address is not transfered to paypal. Payment comes through ok but no address with it, so if there is no address in paypal I cannot verify and confirm customer so this means I would then not be eligible for their sellers protection against charge backs.
Would be nice to sort this little problem out, anyone got any ideas for a work around
Please find email to/from paypal
Hi,
I have a web site which i would like to accept payment through paypal,
I have tried a test purchase though a verified account but the address is not beign transfered to paypal. It just says no address on file are there any settings i need to set up in my profile
Hi Paul and thanks for your call earlier on,
So the problem concerns that line in the Actinic code : <input name="no_shipping" class="small" type="hidden" size="" value="1">
The value 1 means that Paypal isn't even asking for a shipping address (which is an option made for selling digital contents for example).
What needs to be done is to change the value from 1 to 2 (which will "force" your customers to enter a shipping address so you are guaranteed to receive it within the payment) :
<input name="no_shipping" class="small" type="hidden" size="" value="2">
You might need to forward that e-mail to Actinic Express as you probably won't have the opportunity to modify the code directly but let me know.
:mad:well it is now 26th may 2011 and problem is still there, am i the only one with this problem??
First post
I have a problem with basic paypal set up.
When customer fills out their address info after clicking on cart etc their address is not transfered to paypal. Payment comes through ok but no address with it, so if there is no address in paypal I cannot verify and confirm customer so this means I would then not be eligible for their sellers protection against charge backs.
Would be nice to sort this little problem out, anyone got any ideas for a work around
Please find email to/from paypal
Hi,
I have a web site which i would like to accept payment through paypal,
I have tried a test purchase though a verified account but the address is not beign transfered to paypal. It just says no address on file are there any settings i need to set up in my profile
Hi Paul and thanks for your call earlier on,
So the problem concerns that line in the Actinic code : <input name="no_shipping" class="small" type="hidden" size="" value="1">
The value 1 means that Paypal isn't even asking for a shipping address (which is an option made for selling digital contents for example).
What needs to be done is to change the value from 1 to 2 (which will "force" your customers to enter a shipping address so you are guaranteed to receive it within the payment) :
<input name="no_shipping" class="small" type="hidden" size="" value="2">
You might need to forward that e-mail to Actinic Express as you probably won't have the opportunity to modify the code directly but let me know.
:mad:well it is now 26th may 2011 and problem is still there, am i the only one with this problem??