actshiphand.ocx

[razzlesuk]

Hi

just in the middle of upgrading from v4 bus to v6 bus, all goes ok, intil load up business and then when click in buisness setting, get this message:

CATALOG caused an invalid page fault in
module ACTSHIPHAND.OCX at 0167:1002a4c4.
Registers:
EAX=00000001 CS=0167 EIP=1002a4c4 EFLGS=00010202
EBX=00000010 SS=016f ESP=00c8d430 EBP=0cb55f4c
ECX=00d27b88 DS=016f ESI=0cb55728 FS=3ac7
EDX=00000001 ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 47 04 8d 4c 24 30 50 68 7c 15 05 10 51 e8 85
Stack dump:
00c8d578 00c8d5ec 00000000 00e03c40 01c60003 00d27a04 00d27c34 00d27c34 00d27c84 00d51340 0cad4294 0cb63d4c 00d27cd4 00d27af4 00d27b94 00e06590

have reinstalled but same happens, any ideas?

[Nadeem]

Hi there

ACTSHIPHAND.OCX is a file which deals with shipping. Hmm, one suggestion would be to 1st close down Actinic, go your site1 folder, go to shipcontrol folder, and rename the SimpleShipping.mdb to backup.mdb

Once you have done this, simply go to the
C:\Program Files\Actinic Ecommerce v6\Original\ShipControl\ folder, copy and paste this Simpleshipping.mdb to your \Site1\Shipcontrol\

If this works then the fault, seems to lie in the simpleshipping database

Please try this

Kind Regards

[razzlesuk]

Hi Nadeem

thanks for your very quick help, that, worked, but now get this message when goto business settings, :
Cannot open the shipping and handling database. Make sure that "ActinicSimpleShopping" is set up as a valid ODBc source

[Nadeem]

Hi there

You are nearly there :)

Do the following and you will get rid of the problem


Within Windows Control Panel, click on ODBC data source, and add in a key for ActinicSimpleShipping6 as defined below:-

1. Close Actinic Ecommerce.
2. From the Windows Control Panel, open Data Sources (ODBC)
3. Click on ADD (within the User DSN tab)
4. Select Microsoft Access Driver (*.mdb) and click OK
5. Enter ActinicSimpleShipping6 for the Data Source Name (Note: this is case sensitive)
6. Leave the description <blank>
7. Under Database, click select and navigate to the database SimpleShipping.mdb which can be found in the folder ShipControl under the appropriate site folder (by default this is site1ShipControl.
8. Click OK and close all the windows
9. Restart Actinic Ecommerce. which should now function correctly.


Kind Regards

[razzlesuk]

Hi Nadeem,


thanks, thats seem to have sorted it.
have a good day

[Horsepoo]

ive had this prob lem today 9im on v10) but ive done as this suggests and still cant get actinic to open.

are you able to offer any addditional advice.

[Mike Hughes]

I think Nadeem moved on from Actinic a couple of years ago. Your best bet is to contact Actinic support directly.

Mike