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View Full Version : finished order JUST WON'T DIE!!!!!!


neatwebdesign
01-Feb-2003, 05:32 PM
I'm testing my first Actinic shop and have a "slight" problem...

Place an order fine, download it fine...

Ship the product lines ok and "take payment" fine...

even get emails (as a customer) as to what is happening..


Only problem is that having shipped the items and taken payment I kind of expect the order to be complete!!! But it just sits in "pending " TAUNTING me!!!!!!

What am I doing wrong (or rather what am I not doing right!!)

paulh69
01-Feb-2003, 06:19 PM
don't worry, that seems to be another "feature" of actinic - some orders just won't move from the pending list!

Jan
02-Feb-2003, 07:53 AM
You have to print the invoice and the packing list as well.

Regards,

cdicken
03-Feb-2003, 07:57 AM
You don't have to print the packing list, but you are requred to take some record of the order - whether that be an Invoice, a Data Entry Report or an Export.

neatwebdesign
05-Feb-2003, 04:05 PM
Printed an invoice... that got it..

cheers!