upselling on the 'checkout' or 'cart' pages

[Andy Warner]

Before I look into this, I think a quick ask here is in order.

Is it feasible to put a link to an upsell item in the checkout or cart pages.

Specifically I want to tell people they can add things like 'extra packaging', 'gift wrap', 'greeting card', 'dont forget your batteries' or similar to the order.

Anyone done this?

andy

[Andy Warner]

Is it feasible to always have an item hardcoded into the cart with a quantity of zero, where people can select it if needed??????

andy

[Menar]

Hi there,

This cannot be acheived within the box standard software, what you can do is perhaps have a prompt offering 'extra services' so customers can simply type the required service into the prompt field.
This can be activated using the user definable field in Design |Text | Website(cont)|General Info tab or any other unused 'Definable field.

OR

Maybe hard-coded link(s) to the specific add on product(s).

Hope this helps

[Andy Warner]

yeah... but the idea is to charge for the service and thus get people to go to a 'product' which is extra packaging, batteries etc.

I think I will add a link to the 'services' section in the cart.

now here is another related question....

when a punter adds an item and goes to the cart, WHEN is the item actually put in the cart and LOCKED IN??? i.e. is it done before the page displays or after they hit 'continue' etc??

I assume its already in the cart before they get to the cart page, thus it doesnt matter where they go from teh cart page.

make sense? well, at 9.30 it is early!

andy

[Menar]

Once customers add to basket a session file is created which also creates a cookie file on the customers pc, therefore when a customer is on any checkout phase, and click on your link to add extra products the cookie file will still remember the cart content and add extra item to the cart.

[Andy Warner]

Thats what I thought. thanks for confirmation.

andy
www.legendgames.co.uk