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Carole
20-Jan-2011, 12:38 PM
I don't know if anyone can help but I am trying to move the A record of my website from my current hosts to Actinic.They are insistant they have done everything required (with bad grace) but I no longer have access to the Cpanel to check. Unfortunately it hasn't proprogated despite waiting several weeks. Intodns states it could get any A records for the site. Actinic technical support tell me there is nothing they can do until they can access it which I understand.

Is there anywhere else to turn before I write off the website altogether? Has anyone had a problem like this before? The original hosts assure me they have double checked the server details.

Any advice welcome

leehack
20-Jan-2011, 12:57 PM
You can do direct to Nominet as long as you can prove you are the legal owner, do a WHOIS on the Nominet site and see what the IPS Tag is set to.

Carole
20-Jan-2011, 01:01 PM
Thanks for your reply. Should have said it is a .uk.com domain. Is there a Nominet equivalent for this?

Carole

leehack
20-Jan-2011, 01:05 PM
There should be yes, just put whois uk.com in google and you will see a list of sites to check it on I imagine.

Darren B
20-Jan-2011, 03:55 PM
whats the domain name?