Unable to delete in data sheets since 3.12LCW

[rapieriiia]

I am trying to add a new product to our database, but I am getting a ‘the product code already exists’ error.

When I perform a lookup with this product code, no result is returned.

I have checked through the data sheets, and I have found an entry with that product code within the product table.

With previous versions of Epos, I have been able to delete these within the data sheet view, and everything has worked well after.

Now I am using version 3.12LCW I do not have the ability to delete lines within the data sheet view.

Where do I go from here?

Thanks in advance.

[Krithika]

Hello Nick

I suggest contacting Actinic support, via phone (if you have a cover contract with us) or email (http://www.actinic.co.uk/support-centre/support-enquiry.html)

Regards