G.W.Green
10-Aug-2011, 02:31 PM
When testing my network settings it says that it can’t connect to the CGI-BIN.
Make sure that your permissions on the server are correct. These need to be 755 for Linux servers or Read and Execute for Windows servers.
If you have recently changed hosting, please leave it at lest 48 hours before testing or downloading orders, your site may not have fully propagated yet.
Make sure that the path to the CGI-BIN is correct, if you need help on this you can use the Network Setting Wizard. (Export a copy of your current network settings first).
Go to Web | Network Setup | Wizard…
Tick the Bottom tick box, this will keep your current network settings and will just confirm each of them step by step.
Try disabling any firewalls or antivirus software to see if the then works.
If none of these help contact your hosting company.
Make sure that your permissions on the server are correct. These need to be 755 for Linux servers or Read and Execute for Windows servers.
If you have recently changed hosting, please leave it at lest 48 hours before testing or downloading orders, your site may not have fully propagated yet.
Make sure that the path to the CGI-BIN is correct, if you need help on this you can use the Network Setting Wizard. (Export a copy of your current network settings first).
Go to Web | Network Setup | Wizard…
Tick the Bottom tick box, this will keep your current network settings and will just confirm each of them step by step.
Try disabling any firewalls or antivirus software to see if the then works.
If none of these help contact your hosting company.