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ton
26-Aug-2011, 05:55 PM
Can anyone with Epos linked to Ecommerce please check this for me.

When I run the Sales Tax on Sales report. Weather I select All, Sales, or Ecommerce im still getting the Sales figures.

Thanks
TON

Krithika
30-Aug-2011, 01:35 PM
Hello Tara

Suggest getting in touch with Actinic support either via phone(if you have a cover contract with us) or email (http://www.actinic.co.uk/support-centre/support-enquiry.html) for help with the issue.

Regards

ton
30-Aug-2011, 03:22 PM
Hi Krithika

I have been in touch but im having some difficulty in contacting anyone, my emails dont seem to be getting to ye

I sent another email today to epossupport@actinic.co.uk and got a autoresponder from RF but I think as this is a general email address hopefully someone else may pick up on it.

I asked here as im curious to see if its just me or is it a general glitch as all other reports will breakdown to all, sales and ecommerce, its just this one report.

Thanks
TON

Krithika
31-Aug-2011, 02:19 PM
Hi Tara

Could you please directly email Dean James at djsupport [at] actinic dot co dot uk ?

Regards