G.W.Green
27-Oct-2011, 09:09 AM
If you have configured Actinic to integrate with Google Analytics, and nothing is appearing in Ecommerce overview, the following may resolve the problem:
Firstly, check that Google Analytics is configured correctly to work with Actinic. Detailed instructions on how to setup Google Analytics can be found in Actinic. Go to Help | Help topics | “Search” tab | Search for Google Analytics.
Once Google Analytics has been configured correctly, check that the Google Analytics Eccomerce tracking code is in place on the receipt page in Actinic, see below:
In Actinic, go to the Design | Library | Layouts tab.
Scroll down to the "Web Page Outer Layout" group and click "+" to expand.
Double click on the layout “Receipt Page Layout” to open it.
Check that the following code is in place, if it isn’t, add it in.
Before </head> you should see Google Anaylytics Tracking Code:
http://community.actinic.com/attachment.php?attachmentid=5217&stc=1&d=1319705604
If this code is missing, code and paste the code below, just above <head>:
<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Tracking Code" />
After <body> you should see Google Anaylytics Variable Setup:
http://community.actinic.com/attachment.php?attachmentid=5216&stc=1&d=1319705843
If this code is missing, code and paste the code below, just below <body>:
<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Variable Setup" />
Before </body> you should see Google Anaylytics Order Transmission:
http://community.actinic.com/attachment.php?attachmentid=5218&stc=1&d=1319705908
If this code is missing, code and paste the code below, just above </body>:
<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Order Transmission" />
Click Apply.
Scroll to the layout group “Shopping cart table”, click “+” to expand.
Double click on the layout “Checkout Shopping Cart Grid” to open it.
On line 3 of the code you should see Google Analytics Transaction details.
http://community.actinic.com/attachment.php?attachmentid=5249&stc=1&d=1321282129
If this code is missing, copy and paste the code below:
<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Transaction Details" />
Go to Web | Publish to web.
Firstly, check that Google Analytics is configured correctly to work with Actinic. Detailed instructions on how to setup Google Analytics can be found in Actinic. Go to Help | Help topics | “Search” tab | Search for Google Analytics.
Once Google Analytics has been configured correctly, check that the Google Analytics Eccomerce tracking code is in place on the receipt page in Actinic, see below:
In Actinic, go to the Design | Library | Layouts tab.
Scroll down to the "Web Page Outer Layout" group and click "+" to expand.
Double click on the layout “Receipt Page Layout” to open it.
Check that the following code is in place, if it isn’t, add it in.
Before </head> you should see Google Anaylytics Tracking Code:
http://community.actinic.com/attachment.php?attachmentid=5217&stc=1&d=1319705604
If this code is missing, code and paste the code below, just above <head>:
<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Tracking Code" />
After <body> you should see Google Anaylytics Variable Setup:
http://community.actinic.com/attachment.php?attachmentid=5216&stc=1&d=1319705843
If this code is missing, code and paste the code below, just below <body>:
<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Variable Setup" />
Before </body> you should see Google Anaylytics Order Transmission:
http://community.actinic.com/attachment.php?attachmentid=5218&stc=1&d=1319705908
If this code is missing, code and paste the code below, just above </body>:
<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Order Transmission" />
Click Apply.
Scroll to the layout group “Shopping cart table”, click “+” to expand.
Double click on the layout “Checkout Shopping Cart Grid” to open it.
On line 3 of the code you should see Google Analytics Transaction details.
http://community.actinic.com/attachment.php?attachmentid=5249&stc=1&d=1321282129
If this code is missing, copy and paste the code below:
<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Transaction Details" />
Go to Web | Publish to web.