G.W.Green
05-Jan-2012, 01:30 PM
When I download orders, I get the following error:
"The Microsoft Jet database engine stopped the process because you and another user are attempting to change the same data at the same time"
To work around this problem, please see below:
In Actinic, go to Settings | Business Settings | Payment and Security tab
Untick 'Auto-download Fraud Status'.
Apply the changes and close Business settings.
PLEASE NOTE: This will stop the error message occurring when you download orders, but it will mean you will need to manually download the fraud check status. You can do this by clicking “3rd Man Update” on the orders tab in Actinic.
A fix for this error is planned to be in Actinic v11.0.2.
"The Microsoft Jet database engine stopped the process because you and another user are attempting to change the same data at the same time"
To work around this problem, please see below:
In Actinic, go to Settings | Business Settings | Payment and Security tab
Untick 'Auto-download Fraud Status'.
Apply the changes and close Business settings.
PLEASE NOTE: This will stop the error message occurring when you download orders, but it will mean you will need to manually download the fraud check status. You can do this by clicking “3rd Man Update” on the orders tab in Actinic.
A fix for this error is planned to be in Actinic v11.0.2.