View Full Version : remove shipping charges from cart value
Janehiswife
16-Mar-2004, 07:29 PM
Is there a way to remove the shipping charges so they do not show up in the "cart value" until customer is ready to checkout?
TraceyG
17-Mar-2004, 09:39 AM
Hi,
You need to switch off the 'Request Location Information Early' option in 'View | Business Settings | Ordering'. Because you have this switched on it knows where to ship the items to and will add the shipping cost into the basket.
Janehiswife
17-Mar-2004, 11:29 AM
Thanks! (Guess it helps to read instructions...huh!)
Janehiswife
17-Mar-2004, 11:42 AM
OK
Did this but now assumes the customer is in our state and adds sales tax, which will confuss the customers that should not be charged with sales tax! Is there any other way to remove the shipping charges from the "cart value" without adding charges that should not apply to that customer?
cdicken
17-Mar-2004, 03:58 PM
The tax is showing by default, because your state is currently set up as the 'Default Tax Zone' in 'Business Settings | Tax'.
Go to 'Business Settings | Tax' and highlight the 'No Tax Levied' tax zone. Check the 'Default Zone' box.
Janehiswife
17-Mar-2004, 04:05 PM
Thanks Chris! I'll do that now!
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