Refund - Created database problem

[Dazzer]

I had a client, whom I had to give a refund to - when I try and apply this refund using the 'view payments' I get the foloowing message

There was a problem with the database

Operation: Updating the [PaymentHistory] table where OrderNumber = 131 sorted by DateTimeActioned DESC, DateTimeCreated DESC

Field 'PaymentHistory.Comment' cannot be a zero-length string.

Action: Contact Technical support

what is the recommended course of action now?

[Jan]

This looks like a bug to me but do the following to workaround it.

There is a text field on the payment page called Comment, try again making sure that you put some text in here and it should work.

Regards,

[Dazzer]

Problem solved - thank you, it worked a treat.


Originally posted by Jan
This looks like a bug to me but do the following to workaround it.

There is a text field on the payment page called Comment, try again making sure that you put some text in here and it should work.

Regards,