V6 Page Not Found Error Help!!!

[brianrudie]

help i have recently re arranged my catalouge and have refreshed my website and re arranged a few sections and i am now getting a serious error

when i search for a item that i have moved to another section it finds it fine , but once i click on it to see more info , internet explorer takes me to a page not found page

http://www.oldskoolvinylrus.com/cgi-bin/000099.pl?REFPAGE=http%3a%2f%2fwww%2eoldskoolvinylrus%2ecom%2facatalog%2fsearch%2ehtml&WD=lla&PREVQUERY=RANDOM%3dNETQUOTEVAR%253ARANDOM%26PAGE%3dSEARCH%26SS%3dlla%26TB%3dA%26PR%3d%2d1%26SX%3d0%26ACTION%3dSearch&PN=Online_Catalogue_91_95_OLD_SKOOL_1667%2ehtml%23aLLA014


REGARDS
BRIAN

[NormanRouxel]

Could you post the name of a product we can search for, in order to see this problem happen.

Norman

[brianrudie]

ACTINIC CATALOG VERSION 6

[Mike Hughes]

I think you'll find Norman meant the name of the product that causes the problem with search. That way we can try and see what the problem is.

Mike

[brianrudie]

missing products
ok here is a clue , i recently had a shuffle around and moved a few products to different sections.

go to my site

www.oldskoolvinylrus.com

go to the search page

type
lla

most of the products in the (----91-95 OLD SKOOL----)

i think it is not purging old locations?

[brianrudie]

any news

[DBurrows]

The error message i get is http error 500, which is an Internal Server Error not a page not found.

It may be worth contacting your hosting company to see if they have changed any of the configuration settings or perl versions etc.

[DBurrows]

After turning off friendly error messages this is the exact error message.

Internal Server Error, this is an error with your script, check your error log for more information.

[Mike Hughes]

I've had a couple of looks now buy don't know what could be causing it.

have you tried doing a site refresh?

Mike

[pinbrook]

if you are considering a site refresh then ftp to the site first and manually delete the html pages. this way you will know if catalof is re-generating them.

I don't have the faith that catalog always deletes everything when it does a site refresh

[brianrudie]

so are you saying i should deleete my whole site via ftp then upload it again?

[brianrudie]

still did not fix the problem

[brianrudie]

deleting the all files in my cgi-bin ?

[DBurrows]

At this stage it is not going to hurt to start again fresh. I would download ALL files from your ftp to a backup folder on your PC and then remove everything from your ftp. Once that is done upload via catalog and it will be uploading completely fresh pages.

If it goes drastically wrong you can always upload from your backup via ftp.

[brianrudie]

i have deleted all all of the files in my catalouge folder

and refreshed my site all 100mb of it and it still has not solved the problem

this is really beginning to suck

[NormanRouxel]

I think I recall other posts where wierd things like this turned out to be because there were missing "/" on some of the network setting paths.

It wouldn't hurt to post your network settings (hide FTP user and Password).

Norman

[DBurrows]

Are you sure your webhosting company have not upgraded their perl version or IIS / Apache recently.. As this is a script problem i am still inclined to believe that there is something not quite right with it.

[brianrudie]

and now actinic is not dumping my old layout and uploading my new layout , when i do a search on my webpage , it is still refering to the old locations , this is why i keep on getting this page not found error .

how can i manually make it refresh to my new product and section layout

HELP!!!!!!!!!!!!!

[brianrudie]

The last 20 lines of your site's error log are shown below. This can be useful for debugging scripts and solving problems with your site.

[Sun May 2 18:17:03 2004] [error] [client 82.43.100.120] script not found or unable to stat: /domains/o/l/oldskoolvinylrus.com/public_html/cgi-bin/000099.pl
--------------------------------------------------------------------------------
[Sun May 2 18:17:03 2004] [error] [client 82.43.100.120] File does not exist: /domains/o/l/oldskoolvinylrus.com/public_html/.error