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View Full Version : Actinic v7 & Internetters


tikki
12-Jun-2004, 09:26 PM
Upgraded to v7 this week and wondered after a few days why I hadn't received any orders:(
Put in an order myself and when directed to my shared SSL site (with Internetters) received this General Script Error:

Error: The shared SSL site is out of sync with the Actinic Ecommerce version. The catalog requested protocol version 2, but the shared SSL site only supports protocol version(s) 1,.
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Press the Browser back button and try again or contact the site owner


I contacted Internetters who said they were working on it.
Contacted Actinic Support who lead me through deleting all *.pl and lots of other files but, to no avail:mad:

Anyone else using Internetters shared SSl with V7 and is sure that there set up is working OK?

Thanks in advance

Chris

cdicken
14-Jun-2004, 03:34 PM
Have you spoken to Internetters yet? Have they been able to cast any light on it?

tikki
14-Jun-2004, 03:50 PM
Yes - spoke to them on Saturday.

They say they are working on upgrading the protocol and it should be completed by the end of the month.

Chris

Pneumatus
29-Jun-2004, 01:39 PM
Have you had an update?

I've just finished a huge upgrade on one of my sites that use internetters and I don't really want to upload it to find that the payments wont work. Is it working yet?

tikki
29-Jun-2004, 02:05 PM
Yes!

Sorry, should have replied earlier.

Site was upgraded early last week and the new protocol works fine.
Actinic kindly helped me out with their shared SSL whilst waiting.

tikki

Pneumatus
29-Jun-2004, 02:07 PM
Thanks for the info :)

I shall go ahead with an upload then ;)