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View Full Version : Authorize.net problem on checkout, fields mapped incorrectly

jliveston
29-Jul-2004, 02:53 PM
I have an authorize.net account and on checkout the following is displayed when you look at the source code:

The ship_to_address field is getting populated with the address and then semicolon and then city

This leaves the state field blank.

How can I change the mapping?

Below is the source showing sample mapping:
<INPUT TYPE="HIDDEN" NAME="x_Ship_To_Last_Name" VALUE="Smith">
<INPUT TYPE="HIDDEN" NAME="x_Ship_To_First_Name" VALUE="Joe">
<INPUT TYPE="HIDDEN" NAME="x_Ship_To_Address" VALUE="7 Main; Boston">
<INPUT TYPE="HIDDEN" NAME="x_Ship_To_City" VALUE="MA">
<INPUT TYPE="HIDDEN" NAME="x_Ship_To_Zip" VALUE="02453">
<INPUT TYPE="HIDDEN" NAME="x_Ship_To_Country" VALUE="United States">

Thanks,
Jason
Kiran
04-Aug-2004, 03:05 PM
Hi Jason

Please give me the URL of the site you are talking about so I can see the source code as well.
Kiran
05-Aug-2004, 04:23 PM
Hi Jason

As far as i can see, I don't think you can change the mapping on that page. Because the page in question is generated by a file that runs on the Authorize.net server,So I guess you may have to speak to them about this.

Cheers
David Eldridge
05-Aug-2004, 05:18 PM
Jason,

The Auth.net instruction guide is available at:
http://www.actinic.com/documentation.html
Authorize.net Sim Document:
Authorize.net Sim Module Install Instructions

if you're getting a specific error please send it to US support at:
http://www.actinic.com/support_request.html

Regards,

David Eldridge
Sure Solutions
"The US Distributor of Actinic ecommerce products"
Toll free: 877-528-7635
E-mail: deldridge@actinic.us
Web page: www.actinic.com
Actinic ecommerce | Support | Design | Web Marketing | Merchant Accounts

Launch your ecommerce project with our fast loading,
easy to navigate designs. Visit: www.buythisdesign.com
jliveston
05-Aug-2004, 09:41 PM
I asked authorize.net and they said to contact the third party solution (actinic). So I'm not sure.

Thanks,
Jason
David Eldridge
06-Aug-2004, 01:20 PM
Jason,

That is why I gave you the Actinic instructions for Auth.net and if you have any problems to contact US support at http://www.actinic.com/support_request.html

If you have questions you can contact me directly !!

Regards,

David Eldridge
Sure Solutions
"The US Distributor of Actinic ecommerce products"
Toll free: 877-528-7635
Direct Phone: 732-528-2289
E-mail: deldridge@actinic.us
Web page: www.actinic.com
Actinic ecommerce | Support | Design | Web Marketing | Merchant Accounts