SMTP Server Invalid - Server Side script denied

[sgtbash]

Hi,

I have been having trouble with my smtp server settings with the host i am currently with (stayhosted.com)

My first port of call was to check with them that server side scripts were alloud to send mail.

They sent me back:
"
No script server-side is allowed to connect to any external port 25 connection, all mail should be routed through the server email server. The script should be configured to use the sendmail function locally as user nobody similar to how a PHP script would call the mail function.

Please can you escalate this to the developers of the script to enable debugging and advise on their diagnosis.

Many Thanks,
"

Is there any way i can get around this?

I really hope so otherwise i am going to have to change hosting providers eeek

Bash

[wjcampbe]

use localhost as the smtp server name with the authentication checkbox un-ticked.

[sgtbash]

Hey,

OK, tried that:

Actinic Mail Test completed successfully
server: passed
connection: passed
sockets: passed
communications: failed
authorisation: failed
message: 535 Incorrect authentication data

Thats the error i got

[wjcampbe]

With the authentication box NOT ticked, it should not be trying to authenticate.

Looks like you need to take this back to the host again.

[MASTERforge]

I am in discussion with my host provider about this problem as i am experiencing similar problems.

My emails in outlook work fine and emails from my old website are being sent fine so I think the problem is more with actinic.

[MASTERforge]

I have put both my isp and my website smtp info in and neither work. For example my website smtp says

message: SMTP Authentication is not supported by this server!

This is clearly not true